Question

A unit is convinced the system 'lost' a chart — how do I respond?

Role

All roles

Domain

Documentation

Phase

Stabilization week 1

Urgency

3 · Blocking workflow

Escalation

3 · Command center ticket

Frequency

Medium

Workflow pattern

Verify context (patient + encounter) before declaring data loss.

Source notes (admin-only)

Most 'lost chart' calls resolve as wrong-context selection.

Status: new