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Taxonomy
Roles, domains, phases, urgency, escalation, frequency.
Taxonomy controls how Mizly routes questions, filters content, and later powers Ask retrieval. All terms are vendor-neutral and PHI-free.
Roles(22)
Who the content is for. Used to filter Learn, Playbooks, Scenarios, and later route Ask.
- Inpatient nurse
- Inpatient provider
- Ambulatory provider
- Resident / fellow
- APP
- Anesthesia / CRNA
- OR / surgical
- ED
- Pharmacist
- Lab / phlebotomy
- Radiology
- Respiratory therapy
- Behavioral health
- Women's health / L&D
- Pediatrics / NICU
- Case management
- Registration
- Scheduling
- Billing / coding / HIM
- Bed control
- Front desk
- All roles
Domains(17)
What workflow or area the content covers. Used for filters and Ask retrieval.
- Login
- Printing
- Patient lists
- Order entry
- Order reconciliation
- Documentation
- BCMA / MAR
- Discharge
- Transfer
- In-basket
- Results
- Downtime
- Mobile apps
- Voice recognition
- Personalization
- Registration
- Billing
Phases(5)
Where in the go-live timeline the content applies.
- Pre-go-live
- Cutover day 0
- Stabilization week 1
- Optimization weeks 2-4
- Post-go-live
Urgency(4)
How time-sensitive the question or content is. Drives routing.
- 1 · Educational
- 2 · Normal workflow
- 3 · Blocking workflow
- 4 · Patient-safety risk
Escalation(4)
How far up to escalate, from ATE handling to immediate command center + leadership.
- 1 · ATE handles
- 2 · Confirm with super-user
- 3 · Command center ticket
- 4 · Immediate command center + clinical leadership
Frequency(3)
How often the question or workflow comes up.
- High
- Medium
- Low