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Playbook 5 min· intermediate
Missing option in a clinical workflow
Is it a build issue, a permission issue, or a training drift?
Steps
- 1Read summary
Is it a build issue, a permission issue, or a training drift?
What to say
- Speak calmly.
- Be specific.
- End with where you'll be.
What to capture
- What happened.
- When it happened.
- Who was affected.