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Lesson 4 min· foundational
The identity capture priority list
Name, DOB, arrival, reason. Stop there until the system is back.
Section 1
Overview
Name, DOB, arrival, reason. Stop there until the system is back.
Section 2
Body
Detailed content coming soon. This lesson is a stub in the demo build.
Takeaways
- Read it twice.
- Apply on the next shift.
- Bring questions to your floor lead.
registrationdowntime
Keep going
checklist · 2 min
Front-desk identity capture
Minimum fields when the system is down.
playbook · 5 min
Front-desk shift change during downtime
Hand off paper queue, named back-loader, single device priority.
video · 2 min
Paper registration in 90 seconds
Walk-through of the minimum-viable form.
playbook · 4 min
Patient identification mismatch at registration
Stop the workflow. Verify with two identifiers. Document.